Free shipping
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS.
Shipping to over 200 countries
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Customs
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central and South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.
How can I protect myself from late deliveries?
Always check the seller’s On-time Delivery guarantee time and make sure your desired delivery date falls within this time-frame.
What can I do if my order doesn’t arrive within the seller’s guaranteed delivery time?
You can submit refund requests up to 15 days after your order has been completed ( meaning after 45 days+5 days processing time ) . You can do this by opening a dispute by sending us a message in Contact us page. Please note that you can only open one dispute per order.
Tracking information
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.